/**
 * @file alberto-arroyo.css
 * @description Sistema de diseño y layout del Custom Immersive Portal de Alberto Arroyo.
 * @author Innectia Engineering Division (https://innectia.com)
 * @version 1.0.0
 */

/* ===================== 1. DESIGN TOKENS ===================== */
:root{
  /* Superficie — azul circuito profundo, extraído del isologo (círculo azul) */
  --bg:#0B1220;
  --panel:#101A2E;
  --panel-2:#172440;
  --line:rgba(232,238,248,0.09);
  --line-strong:rgba(232,238,248,0.20);

  /* Texto */
  --text:#EEF2F9;
  --muted:#93A0B8;

  /* Marca — extraído del isologo real (círculo azul + rayo dorado) */
  --primary:#0F2544;
  --primary-2:#1A3255;
  --accent:#E8A93D;      /* dorado del rayo */
  --accent-2:#FFD873;    /* dorado claro, brillos */
  --accent-ink:#F6C767;

  /* Reservados por protocolo */
  --alert:#E4432B;
  --conversion:#25D366;

  --header-h:84px;
  --footer-h:48px;

  --ease-cinema:cubic-bezier(.16,.84,.24,1);
  --dur-slide:.85s;

  --radius-s:10px;
  --radius-m:16px;
  --radius-l:24px;

  --font-display:'Space Grotesk', sans-serif;
  --font-serif:'Fraunces', serif;
  --font-body:'Inter', sans-serif;
  --font-mono:'JetBrains Mono', monospace;
}

*,*::before,*::after{ box-sizing:border-box; }
html,body{
  height:100%;
  margin:0;
  overflow:hidden; /* el documento nunca scrollea */
  background:var(--bg);
  color:var(--text);
  font-family:var(--font-body);
  -webkit-font-smoothing:antialiased;
}
h1,h2,h3,p,ul,figure{ margin:0; }
a{ color:inherit; text-decoration:none; }
button{ font:inherit; color:inherit; background:none; border:0; cursor:pointer; }
img,svg{ display:block; max-width:100%; }
:focus-visible{ outline:2px solid var(--accent); outline-offset:3px; }

.serif-voice{ font-family:var(--font-serif); font-style:italic; font-weight:500; }
.mono-voice{ font-family:var(--font-mono); letter-spacing:.06em; text-transform:uppercase; font-size:.72rem; }

/* Cursor de marca activo => oculta el cursor nativo en desktop */
@media (hover:hover) and (pointer:fine){
  html.has-brand-cursor, html.has-brand-cursor *{ cursor:none !important; }
}

/* ===================== 2. CURSOR PERSONALIZADO ===================== */
.brand-cursor{
  position:fixed; top:0; left:0; width:26px; height:26px;
  border:1.5px solid var(--accent-2);
  border-radius:50%;
  pointer-events:none; z-index:9998;
  transform:translate(-50%,-50%);
  transition:width .18s var(--ease-cinema), height .18s var(--ease-cinema), border-color .18s, background .18s;
  mix-blend-mode:normal;
}
.brand-cursor::after{
  content:''; position:absolute; inset:0; margin:auto;
  width:4px; height:4px; border-radius:50%; background:var(--accent-2);
}
.brand-cursor.is-interactive{
  width:52px; height:52px;
  border-color:var(--accent);
  background:rgba(232,169,61,0.10);
}
.cursor-trail-layer, .click-flash-layer{ position:fixed; inset:0; pointer-events:none; z-index:9997; }
.trail-mark{
  position:absolute; top:0; left:0; transform:translate(-50%,-50%);
  font-family:var(--font-mono); font-size:10px; letter-spacing:.1em; text-transform:uppercase;
  color:var(--accent-2); opacity:.55; white-space:nowrap;
  animation:trailFade .9s var(--ease-cinema) forwards;
}
@keyframes trailFade{
  0%{ opacity:.55; transform:translate(-50%,-50%) translateY(0); }
  100%{ opacity:0; transform:translate(-50%,-50%) translateY(-22px); }
}
.click-ring{
  position:absolute; top:0; left:0; width:16px; height:16px; transform:translate(-50%,-50%);
  border:1.5px solid var(--accent); border-radius:50%;
  animation:clickExpand .6s var(--ease-cinema) forwards;
}
@keyframes clickExpand{
  0%{ width:10px; height:10px; opacity:.9; }
  100%{ width:70px; height:70px; opacity:0; }
}

/* ===================== 3. HEADER FIJO ===================== */
.site-header{
  position:fixed; top:0; left:0; width:100%; height:var(--header-h);
  display:flex; align-items:center; justify-content:space-between;
  padding:0 clamp(20px,4vw,48px);
  z-index:500;
  background:linear-gradient(180deg, rgba(11,18,32,.92), rgba(11,18,32,.55) 80%, transparent);
  backdrop-filter:blur(6px);
}
.brand-mark{ display:flex; align-items:center; gap:12px; }
.brand-badge{ width:38px; height:38px; flex:0 0 auto; }
.badge-ring{ fill:var(--primary); stroke:var(--accent); stroke-width:2; }
.badge-bolt{ fill:var(--accent); }
.brand-word{
  display:flex; flex-direction:column; line-height:1.1;
  font-family:var(--font-display); font-weight:700; letter-spacing:.02em; font-size:.92rem;
}
.brand-word small{
  font-family:var(--font-mono); font-weight:400; text-transform:uppercase; letter-spacing:.12em;
  font-size:.6rem; color:var(--muted); margin-top:2px;
}

.pager-nav{ display:flex; align-items:center; gap:9px; }
.nav-dot{
  width:9px; height:9px; border-radius:50%; background:var(--line-strong);
  transition:background .3s, transform .3s, box-shadow .3s;
}
.nav-dot.is-active{ background:var(--accent); transform:scale(1.35); box-shadow:0 0 10px rgba(232,169,61,.6); }

.header-cta{
  display:flex; align-items:center; gap:8px;
  padding:10px 20px; border-radius:999px;
  background:var(--conversion); color:#06210F;
  font-family:var(--font-mono); font-size:.68rem; letter-spacing:.08em; text-transform:uppercase; font-weight:600;
  box-shadow:0 4px 18px rgba(37,211,102,.25);
  transition:transform .25s var(--ease-cinema), box-shadow .25s;
}
.header-cta svg{ width:14px; height:14px; fill:#06210F; }
.header-cta:hover{ transform:translateY(-1px); box-shadow:0 8px 24px rgba(37,211,102,.4); }
.dot-live{ display:none; }
@keyframes pulseDot{ 0%,100%{ opacity:1; box-shadow:0 0 0 0 rgba(37,211,102,.5);} 50%{ opacity:.6; box-shadow:0 0 0 6px rgba(37,211,102,0);} }

@media (max-width:860px){ .pager-nav{ display:none; } .header-cta span:last-child{ display:none; } }

/* ===================== 4. ARQUITECTURA SIN SCROLL ===================== */
.pager-viewport{
  position:relative; overflow:hidden;
  height:calc(100vh - var(--header-h) - var(--footer-h));
  margin-top:var(--header-h);
}
.pager-track{
  transition:transform var(--dur-slide) var(--ease-cinema);
  will-change:transform;
}
.screen{
  height:calc(100vh - var(--header-h) - var(--footer-h));
  position:relative; overflow:hidden;
  display:flex; flex-direction:column; justify-content:center;
  padding:0 clamp(24px,6vw,96px);
}
.screen-bg{ position:absolute; inset:0; z-index:0; }
.bg-fallback{ position:absolute; inset:0; z-index:0; }
.screen-video{ position:absolute; inset:0; z-index:1; width:100%; height:100%; object-fit:cover; }
.scrim{
  position:absolute; inset:0; z-index:1;
  background:
    linear-gradient(100deg, rgba(11,18,32,.88) 0%, rgba(11,18,32,.62) 38%, rgba(11,18,32,.22) 68%, rgba(11,18,32,.12) 100%),
    linear-gradient(180deg, rgba(11,18,32,.25), rgba(11,18,32,.55) 85%, rgba(11,18,32,.75));
}
.screen-content{ position:relative; z-index:2; max-width:640px; }
.screen-content.wide{ max-width:1180px; }
.screen-content.split{ display:grid; grid-template-columns:1.1fr .9fr; gap:clamp(32px,5vw,80px); align-items:start; max-width:1180px; }
.screen-content.split--with-photo{ grid-template-columns:auto 1fr .85fr; align-items:center; }
@media (max-width:860px){ .screen-content.split{ grid-template-columns:1fr; } .screen-content.split--with-photo{ grid-template-columns:1fr; } }

.authority-photo{ margin:0; }
.authority-photo img{
  width:clamp(150px,16vw,190px); height:auto; aspect-ratio:1/1.04; object-fit:cover;
  border-radius:var(--radius-l);
  border:1px solid var(--line-strong);
  box-shadow:0 20px 50px rgba(0,0,0,.45);
}
.authority-photo figcaption{ margin-top:12px; color:var(--muted); text-align:center; }
@media (max-width:860px){ .authority-photo{ display:flex; flex-direction:column; align-items:center; } .authority-photo img{ width:130px; } }

/* Revelado en cascada — se reinicia al re-visitar la pantalla */
.screen [data-reveal]{ opacity:0; transform:translateY(22px); }
.screen.is-active [data-reveal]{
  animation:revealUp .7s var(--ease-cinema) forwards;
}
.screen.is-active [data-reveal="1"]{ animation-delay:.05s; }
.screen.is-active [data-reveal="2"]{ animation-delay:.16s; }
.screen.is-active [data-reveal="3"]{ animation-delay:.27s; }
.screen.is-active [data-reveal="4"]{ animation-delay:.38s; }
.screen.is-active [data-reveal="5"]{ animation-delay:.49s; }
@keyframes revealUp{ to{ opacity:1; transform:translateY(0); } }

.eyebrow{
  font-family:var(--font-mono); font-size:.72rem; letter-spacing:.16em; text-transform:uppercase;
  color:var(--accent-2); margin-bottom:14px;
}
.display-xl{ font-family:var(--font-display); font-weight:700; font-size:clamp(2.4rem,6vw,4.6rem); line-height:1.03; letter-spacing:-.01em; }
.display-lg{ font-family:var(--font-display); font-weight:700; font-size:clamp(2rem,4.2vw,3.2rem); line-height:1.06; letter-spacing:-.01em; margin-bottom:16px; }
.accent-ink{ color:var(--accent-ink); }
.lede{ font-size:clamp(1.05rem,1.6vw,1.28rem); color:var(--text); opacity:.92; margin-top:20px; max-width:56ch; }
.subtitle{ font-size:1.05rem; color:var(--muted); margin-bottom:clamp(28px,4vw,48px); max-width:64ch; }
.proof-line{ margin-top:34px; color:var(--muted); opacity:.85; }

.cta-row{ display:flex; gap:16px; flex-wrap:wrap; margin-top:32px; }
.btn{
  display:inline-flex; align-items:center; gap:10px;
  padding:15px 30px; border-radius:999px; font-weight:600; font-size:.96rem;
  transition:transform .25s var(--ease-cinema), box-shadow .3s, background .3s, border-color .3s;
}
.btn-primary{
  background:linear-gradient(135deg, var(--accent), var(--accent-2)); color:#1A1204;
  box-shadow:0 0 0 0 rgba(232,169,61,.5);
  animation:ctaGlow 2.6s ease-in-out infinite;
}
@keyframes ctaGlow{
  0%,100%{ box-shadow:0 0 0 0 rgba(232,169,61,.35); }
  50%{ box-shadow:0 0 26px 4px rgba(232,169,61,.35); }
}
.btn-primary:hover{ transform:translateY(-2px); }
.btn-ghost{ border:1px solid var(--line-strong); }
.btn-ghost:hover{ border-color:var(--accent-2); transform:translateY(-2px); }

.btn-whatsapp{
  background:var(--conversion) !important; color:#06210F !important;
  animation:none !important; box-shadow:0 4px 18px rgba(37,211,102,.28);
}
.btn-whatsapp svg{ width:19px; height:19px; fill:#06210F; }
.btn-whatsapp:hover{ box-shadow:0 10px 30px rgba(37,211,102,.42); }

.scroll-hint{ position:absolute; bottom:28px; left:clamp(24px,6vw,96px); z-index:2; }
.scroll-hint span{
  display:block; width:1px; height:38px; background:linear-gradient(var(--accent),transparent);
  animation:hintMove 1.8s ease-in-out infinite;
}
@keyframes hintMove{ 0%{ transform:scaleY(0); transform-origin:top;} 50%{ transform:scaleY(1); transform-origin:top;} 51%{transform-origin:bottom;} 100%{ transform:scaleY(0); transform-origin:bottom;} }

/* ===================== 5. FONDOS ANIMADOS (respaldo sin video) ===================== */
.bg-circuit{ position:absolute; inset:0; width:100%; height:100%; }
.bg-circuit path{ fill:none; stroke:var(--accent); stroke-width:1; opacity:.16; }
.bg-circuit .pulse{ stroke:var(--accent-2); stroke-width:1.4; opacity:.5; stroke-dasharray:6 340; animation:circuitFlow 7s linear infinite; }
@keyframes circuitFlow{ to{ stroke-dashoffset:-700; } }
.bg-grid{
  position:absolute; inset:0;
  background-image:linear-gradient(var(--line) 1px, transparent 1px), linear-gradient(90deg, var(--line) 1px, transparent 1px);
  background-size:64px 64px;
  mask-image:radial-gradient(80% 70% at 30% 40%, black, transparent 75%);
}
.bg-glow{ position:absolute; width:60vw; height:60vw; border-radius:50%; filter:blur(90px); opacity:.16; background:var(--accent); animation:glowDrift 14s ease-in-out infinite; }
@keyframes glowDrift{ 0%,100%{ transform:translate(-10%,-10%);} 50%{ transform:translate(6%,8%);} }

/* ===================== 6. SERVICIOS ===================== */
.services-grid{ display:grid; grid-template-columns:repeat(3,1fr); gap:1px; background:var(--line); border:1px solid var(--line); border-radius:var(--radius-m); overflow:hidden; }
@media (max-width:900px){ .services-grid{ grid-template-columns:repeat(2,1fr); } }
@media (max-width:600px){ .services-grid{ grid-template-columns:1fr; } }
.service-card{
  background:var(--panel); padding:26px 22px; display:flex; flex-direction:column; gap:10px;
  transition:background .3s;
}
.service-card:hover{ background:var(--panel-2); }
.service-glyph{
  width:34px; height:34px; border-radius:50%;
  background:radial-gradient(circle at 30% 30%, var(--accent-2), var(--accent) 70%);
  box-shadow:0 0 0 0 rgba(232,169,61,.4);
  animation:glyphPulse 3.2s ease-in-out infinite;
}
@keyframes glyphPulse{ 0%,100%{ box-shadow:0 0 0 0 rgba(232,169,61,.35);} 50%{ box-shadow:0 0 14px 3px rgba(232,169,61,.35);} }
.service-card h3{ font-family:var(--font-display); font-weight:600; font-size:1.05rem; }
.service-card p{ color:var(--muted); font-size:.9rem; line-height:1.5; }

/* ===================== 7. METODOLOGÍA ===================== */
.steps-row{ display:grid; grid-template-columns:repeat(4,1fr); gap:20px; }
@media (max-width:900px){ .steps-row{ grid-template-columns:repeat(2,1fr); } }
@media (max-width:560px){ .steps-row{ grid-template-columns:1fr; } }
.step-card{ position:relative; padding:26px 20px 20px; border:1px solid var(--line); border-radius:var(--radius-m); background:var(--panel); }
.step-card::before{
  content:''; position:absolute; top:0; left:22px; width:34px; height:2px; background:var(--accent);
  transform-origin:left; animation:stepDraw 1.1s var(--ease-cinema) forwards; animation-delay:.3s; transform:scaleX(0);
}
@keyframes stepDraw{ to{ transform:scaleX(1); } }
.step-n{ color:var(--accent-2); }
.step-card h3{ font-family:var(--font-display); font-weight:600; margin:10px 0 8px; font-size:1.02rem; }
.step-card p{ color:var(--muted); font-size:.88rem; line-height:1.5; }

/* ===================== 8. AUTORIDAD ===================== */
.pillars-col{ display:flex; flex-direction:column; gap:16px; }
.pillar-card{ padding:20px 22px; border-left:2px solid var(--accent); background:var(--panel); border-radius:0 var(--radius-s) var(--radius-s) 0; }
.pillar-card h3{ font-family:var(--font-display); font-weight:600; font-size:1rem; margin-bottom:6px; }
.pillar-card p{ color:var(--muted); font-size:.88rem; }

/* ===================== 9. CASOS ===================== */
.cases-grid{ display:grid; grid-template-columns:repeat(2,1fr); gap:22px; }
@media (max-width:760px){ .cases-grid{ grid-template-columns:1fr; } }
.case-card{ border:1px solid var(--line); border-radius:var(--radius-m); overflow:hidden; background:var(--panel); }
.case-visual{
  position:relative; height:150px;
  background:
    repeating-linear-gradient(115deg, rgba(232,169,61,.12) 0 2px, transparent 2px 26px),
    linear-gradient(120deg, var(--primary), var(--panel-2));
  overflow:hidden;
}
.case-visual::after{
  content:''; position:absolute; inset:0;
  background:linear-gradient(90deg, transparent, rgba(255,216,115,.16), transparent);
  width:40%; animation:sheen 4.5s ease-in-out infinite;
}
@keyframes sheen{ 0%{ transform:translateX(-120%);} 60%,100%{ transform:translateX(280%);} }
.case-tag{ position:absolute; top:12px; font-family:var(--font-mono); font-size:.6rem; letter-spacing:.1em; padding:4px 9px; border-radius:999px; }
.case-tag--before{ left:12px; background:rgba(228,67,43,.16); color:#F3A090; border:1px solid rgba(228,67,43,.4); }
.case-tag--after{ right:12px; background:rgba(232,169,61,.16); color:var(--accent-2); border:1px solid rgba(232,169,61,.4); }
.case-card h3{ font-family:var(--font-display); font-weight:600; padding:18px 20px 4px; font-size:1.02rem; }
.case-card p{ padding:0 20px 20px; color:var(--muted); font-size:.88rem; }

/* ===================== 10. COBERTURA ===================== */
.zonas-map{ display:flex; flex-wrap:wrap; gap:10px; align-content:flex-start; }
.zona-chip{
  padding:10px 16px; border:1px solid var(--line-strong); border-radius:999px;
  font-family:var(--font-mono); font-size:.74rem; letter-spacing:.04em; text-transform:uppercase;
  display:flex; align-items:center; gap:8px;
}
.zona-chip::before{ content:''; width:6px; height:6px; border-radius:50%; background:var(--accent); animation:pulseDot 2.4s ease-in-out infinite; }

/* ===================== 11. FAQ ===================== */
.faq-list{ display:flex; flex-direction:column; gap:1px; max-width:820px; background:var(--line); border:1px solid var(--line); border-radius:var(--radius-m); overflow:hidden; }
.faq-item{ background:var(--panel); padding:2px 24px; }
.faq-item summary{
  cursor:pointer; list-style:none; padding:20px 0; font-family:var(--font-display); font-weight:600; font-size:1rem;
  display:flex; justify-content:space-between; align-items:center; gap:16px;
}
.faq-item summary::-webkit-details-marker{ display:none; }
.faq-item summary::after{ content:'+'; font-size:1.4rem; color:var(--accent); transition:transform .3s; }
.faq-item[open] summary::after{ transform:rotate(45deg); }
.faq-item p{ color:var(--muted); font-size:.92rem; line-height:1.6; padding-bottom:20px; max-width:70ch; }

/* ===================== 12. PAGER CONTROLS ===================== */
.pager-arrow{
  position:absolute; right:clamp(20px,4vw,52px); z-index:3;
  width:44px; height:44px; border-radius:50%; border:1px solid var(--line-strong);
  display:flex; align-items:center; justify-content:center;
  background:rgba(16,26,46,.5); backdrop-filter:blur(4px);
  transition:border-color .25s, transform .25s;
}
.pager-arrow svg{ width:18px; height:18px; fill:var(--text); }
.pager-arrow:hover{ border-color:var(--accent); transform:translateY(-2px); }
.pager-arrow--up{ bottom:96px; }
.pager-arrow--down{ bottom:44px; }
.pager-counter{ position:absolute; right:clamp(20px,4vw,52px); bottom:8px; z-index:3; color:var(--muted); }

/* ===================== 13. FOOTER INSTITUCIONAL ===================== */
.site-footer{
  position:fixed; bottom:0; left:0; width:100vw; height:var(--footer-h); z-index:9999;
  display:flex; align-items:center; justify-content:space-between; gap:20px;
  padding:0 clamp(16px,3vw,40px);
  backdrop-filter:blur(12px);
  background:rgba(8,8,10,0.90);
  border-top:1px solid rgba(255,255,255,0.08);
  font-size:.72rem; color:var(--muted);
}
.footer-legal{ display:flex; gap:16px; }
.footer-legal a:hover{ color:var(--accent-2); }
.footer-dev{ color:var(--accent-2); font-weight:500; }
@media (max-width:700px){ .footer-legal{ display:none; } }

/* ===================== 14. CONCIERGE ===================== */
.concierge-launcher{
  position:fixed; right:24px; bottom:calc(var(--footer-h) + 24px); z-index:600;
  width:60px; height:60px; border-radius:50%; background:var(--primary);
  border:1px solid var(--line-strong); display:flex; align-items:center; justify-content:center;
  box-shadow:0 8px 30px rgba(0,0,0,.4);
}
.concierge-launcher svg, .concierge-launcher img{ width:34px; height:34px; }
.launcher-ping{
  position:absolute; inset:-6px; border-radius:50%; border:1.5px solid var(--accent);
  animation:launcherPing 2.4s ease-out infinite;
}
@keyframes launcherPing{ 0%{ transform:scale(.85); opacity:.9;} 100%{ transform:scale(1.35); opacity:0;} }

/* CTA de contacto persistente — siempre visible, en todas las pantallas, color WhatsApp */
.whatsapp-fab{
  position:fixed; left:24px; bottom:calc(var(--footer-h) + 24px); z-index:600;
  display:flex; align-items:center; gap:10px;
  height:56px; padding:0 20px 0 16px; border-radius:999px;
  background:var(--conversion); color:#06210F; font-weight:600; font-size:.86rem;
  box-shadow:0 10px 34px rgba(37,211,102,.35);
  transition:transform .25s var(--ease-cinema), box-shadow .25s;
}
.whatsapp-fab svg{ width:24px; height:24px; fill:#06210F; flex:0 0 auto; }
.whatsapp-fab:hover{ transform:translateY(-2px); box-shadow:0 14px 40px rgba(37,211,102,.45); }
.whatsapp-fab .fab-ping{
  position:absolute; inset:0; border-radius:999px; border:1.5px solid rgba(37,211,102,.7);
  animation:launcherPing 2.4s ease-out infinite;
}
@media (max-width:640px){ .whatsapp-fab span{ display:none; } .whatsapp-fab{ padding:0; width:56px; justify-content:center; } }
@media (max-width:520px){ .whatsapp-fab{ left:16px; } .concierge-launcher{ right:16px; } }

.concierge-bubble{
  position:fixed; right:24px; bottom:calc(var(--footer-h) + 96px); z-index:601;
  max-width:280px; padding:14px 16px; border-radius:var(--radius-m) var(--radius-m) 4px var(--radius-m);
  background:var(--panel-2); border:1px solid var(--line-strong); font-size:.86rem; line-height:1.5;
  opacity:0; transform:translateY(10px) scale(.97); pointer-events:none;
  transition:opacity .4s var(--ease-cinema), transform .4s var(--ease-cinema);
}
.concierge-bubble.is-visible{ opacity:1; transform:translateY(0) scale(1); pointer-events:auto; cursor:pointer; }

.concierge-panel{
  position:fixed; right:24px; bottom:calc(var(--footer-h) + 24px); z-index:700;
  width:min(380px, calc(100vw - 32px)); max-height:min(640px, 74vh);
  background:var(--panel); border:1px solid var(--line-strong); border-radius:var(--radius-l);
  display:flex; flex-direction:column; overflow:hidden;
  box-shadow:0 24px 70px rgba(0,0,0,.5);
  opacity:0; transform:translateY(24px) scale(.96); pointer-events:none;
  transition:opacity .4s var(--ease-cinema), transform .4s var(--ease-cinema);
}
.concierge-panel.is-open{ opacity:1; transform:translateY(0) scale(1); pointer-events:auto; }

.concierge-header{ display:flex; align-items:center; justify-content:space-between; padding:18px 18px 14px; border-bottom:1px solid var(--line); }
.concierge-id{ display:flex; align-items:center; gap:12px; }
.concierge-avatar{ width:36px; height:36px; }
.concierge-name{ font-family:var(--font-display); font-weight:600; font-size:.94rem; }
.concierge-role{ color:var(--accent-2); margin-top:2px; }
.concierge-close{ font-size:1.3rem; color:var(--muted); line-height:1; padding:4px; }
.concierge-close:hover{ color:var(--text); }

.concierge-body{ flex:1; overflow-y:auto; padding:18px; display:flex; flex-direction:column; gap:14px; scrollbar-width:thin; }
.c-msg{ max-width:88%; padding:12px 14px; border-radius:var(--radius-s); font-size:.88rem; line-height:1.55; animation:msgIn .4s var(--ease-cinema) forwards; opacity:0; transform:translateY(8px); }
@keyframes msgIn{ to{ opacity:1; transform:translateY(0); } }
.c-msg--concierge{ background:var(--panel-2); border:1px solid var(--line); border-radius:4px var(--radius-s) var(--radius-s) var(--radius-s); align-self:flex-start; }
.c-msg--user{ background:rgba(232,169,61,.12); border:1px solid rgba(232,169,61,.3); border-radius:var(--radius-s) 4px var(--radius-s) var(--radius-s); align-self:flex-end; color:var(--accent-ink); }

.c-thinking{ display:flex; gap:5px; align-self:flex-start; padding:10px 14px; }
.c-thinking span{ width:6px; height:6px; border-radius:50%; background:var(--accent); animation:thinkDot 1.1s ease-in-out infinite; }
.c-thinking span:nth-child(2){ animation-delay:.15s; }
.c-thinking span:nth-child(3){ animation-delay:.3s; }
@keyframes thinkDot{ 0%,60%,100%{ opacity:.25; transform:translateY(0);} 30%{ opacity:1; transform:translateY(-3px);} }

.c-options{ display:flex; flex-direction:column; gap:8px; align-self:stretch; }
.c-option{
  text-align:left; padding:12px 14px; border:1px solid var(--line-strong); border-radius:var(--radius-s);
  font-size:.86rem; transition:border-color .25s, background .25s, transform .2s;
}
.c-option:hover{ border-color:var(--accent); background:rgba(232,169,61,.08); transform:translateX(2px); }

.concierge-footer{ padding:12px 18px 16px; border-top:1px solid var(--line); }
.concierge-restart{ font-size:.74rem; color:var(--muted); }
.concierge-restart:hover{ color:var(--accent-2); }
.c-final-cta{
  display:block; text-align:center; margin-top:4px; padding:13px; border-radius:999px;
  background:var(--conversion); color:#06210F; font-weight:600; font-size:.88rem;
}

@media (max-width:520px){
  .concierge-panel, .concierge-bubble{ right:12px; }
  .concierge-launcher{ right:16px; }
}

/* ===================== 15. ACCESIBILIDAD / REDUCED MOTION ===================== */
@media (prefers-reduced-motion: reduce){
  *{ animation-duration:.001ms !important; animation-iteration-count:1 !important; transition-duration:.001ms !important; }
}