- A support channel with the team, for when you need it
- Reply within 24 working hours
- Changes billed by the hour: /h + VAT, 2-hour minimum
Home / Maintenance
Website left on its own after launch? Maintenance with a reply within 24 working hours.
Maintenance depends on what each client needs. If you want the peace of mind of having us on hand, you get a support channel with the team for when you need it. The work itself is packaged in hours, quoted before we start.
Optional for websites and the FULL Host · included in Innectia X · your website stays yours, with or without maintenance.
At a glance · prices + VAT
Base maintenanceWebsites and FULL Host · optional19,99 €/month · 12 months min.
Innectia XIncluded in the service19,99 €per user/month
Hours · websites and FULLChanges, sections, adjustments30 €/hour
Hours · Innectia X and PROChanges and improvements60 €/hour
2-hour minimum per request. Each request is quoted before we start.
The peace of mind of having us
A channel open to the team. The work, in hours.
The base maintenance keeps us close: someone who knows your project answers when you need it. Changes, new sections and adjustments are billed by the hour, so you only pay for what you ask for.
Innectia X is a living service: the WhatsApp line, the AI and security need to stay up to date. That is why maintenance comes included, per user.
- A support channel with the team, with a reply within 24 working hours
- WhatsApp line, automatic replies and security kept up to date
- Changes and improvements: /h + VAT (2-hour minimum), a monthly bundle or an SLA
- Loading new documents and adjustments
- Improvements to the answers and access
- AI usage has a cap; if your case needs more, we look at it with you
When you need changes
Three ways of working. You pick the one that fits.
The three usual maintenance options, explained plainly.
On demand
You ask when you need it. We quote each request before starting and you pay by the hour.
- Quoted request by request
- Billed by the hour, 2-hour minimum
- With or without base maintenance
Ideal if your changes are occasional.
Monthly bundle
A set of hours every month, at the same hourly rate. You know what you pay every month.
- Hours reserved for you every month
- Same hourly rate: we size the hours with you
Ideal if you change something every month.
Tailored SLA
When you need something more specific, we size it with you and put it in writing.
- Which cases are covered
- Response times
- The channel to request them
Ideal if your business depends on it.
Without base maintenance you can still ask for changes: on demand, at the same hourly rate.
Hourly rates
Two rates. No surprises.
| Service | Price per hour | Minimum |
|---|---|---|
| Custom websites and FULL HostChanges, new sections, adjustments to the host | 30 €/h + VAT | 2 hours per request |
| Innectia X and PRO HostChanges, improvements, integrations within scope | 60 €/h + VAT | 2 hours per request |
Before starting we tell you how many hours we estimate. You decide; we start when you approve it.
Next step
Tell us what you need. We size it with you.
45 free minutes with the team. You leave knowing which maintenance fits you, or whether you need any at all.